Privacy policy

Last updated: April 21, 2026

Tetravia operates this store and website, including all related information, content, features, tools, products and services (the "Services").

Our store is hosted on Shopify, which enables us to provide the Services to you. Payments are processed securely through third-party payment providers.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

Personal Information We Collect

We may collect the following types of personal information:

  • Contact details (name, email, phone number, shipping and billing address)

  • Payment information (processed securely by our payment providers — we do not store full payment details)

  • Order and transaction data

  • Device and usage data (IP address, browser, interactions)

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our services and user experience

  • Prevent fraud and ensure security

  • Send updates related to your order

Sharing Your Information

We may share your information with:

  • Shopify (store infrastructure)

  • Payment providers (to process transactions)

  • Shipping and fulfillment providers

  • Legal authorities if required

Cookies

We use cookies and similar technologies to improve your experience, analyze traffic, and support marketing activities.

You can control cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request deletion

  • Correct inaccuracies

  • Opt out of marketing communications

To exercise your rights, contact us at: info@tetravia.store

Data Retention

We retain your information only as long as necessary to fulfill orders and comply with legal obligations.

Security

We take reasonable measures to protect your personal data, but no method of transmission over the Internet is 100% secure.

Contact

Tetravia Store
Email: info@tetravia.store

By using our store, you agree to this Privacy Policy.